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  Public Ticket #2769634
error configuring mailgun
Closed

Comments

  •  3
    oskarsaidcast started the conversation
    May 6, 2021 at 6:04am

    when placing mailgun data in Admin / settings / Email It throws me this error:

     Error! Expected response code 250 but got code "550", with message "550 5.7.1 Relaying denied"

  •  3,621
    Support replied
    May 6, 2021 at 8:12am

    Hi,

    You need to set Mailer to Mailgun and Endpoint to api.mailgun.net

    Example:

    9780377968.png


  •  3
    oskarsaidcast replied
    May 6, 2021 at 2:51pm

    Thanks, but the error still persists with that setting.



    I have tried in several ways as shown in the images that I send

  •  3,621
    Support replied
    May 7, 2021 at 2:17am

    Hi,

    I see that your Mailgun secret key is not correct. The secret key must have a prefix key-. Ex: key-xxxxx

    Make sure that you have saved settings (button Save settings at the bottom of page) before sending a test email.

  •  3
    oskarsaidcast replied
    May 7, 2021 at 1:46pm

    Thank you!
    Only the configuration had to be saved.