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  Public Ticket #2671546
update and features
Closed

Comments

  • mariano baez started the conversation

    Hi there!

    I'm looking for update the code, but I'm not sure how to do it without lost my custom code. Should I download the zip and override the current code?

    In demo page, there is a simple slider plugin, but it's missing in my version, how do I enable it?

    And finally, I cant activate my purchased copy. I insert the purchase code and tried several users, but it still returning "error", without any other message.

  •  2,567
    Support replied

    Hi,

    Please follow our upgrade guide here: https://docs.botble.com/shopwise/1.x/upgrade

    Don't override all source code, just override some folders.

    To activate the Simple Slider plugin, you need to upgrade to the latest source code then go to Admin -> Plugins to activate the Simple Slider plugin.

    For activating your license issue, you need to enable PHP extension CURL on your hosting. If it's not enabled, you can't call API to activate your license.