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  Public Ticket #2522799
Unable to create another domain
Closed

Comments

  • proprangers started the conversation

    I am unable to create sub domain or a site in the folder of the domain. It gives page error and sometimes even the site gives internal server error. 

    What is the solution and I need to create more domains in the same cpanel account.


    Your answer is very unprofessional : 

    We don’t manage your domain or hosting, please contact your hosting provider for that issue.


    My dear I am managing my sites myself and I know how we can have more domains in one cpanel account. I have found that when we install your theme on one domain , it creates problem in creating another domain in the same cpanel account. There is some issue and it has nothing to do with the webmaster :).

    Kindly resolve the issue.

    Thanks



  •  2,566
    Support replied

    Hi,

    Maybe you don't understand my answer. Our script is for Laravel project, we can't manage sub-domain.

    Add/remove subdomain is a feature of Cpanel, we don't know how to fix it.

    To request for support, you need to provide error detail, for our script, you can see error log in storage/logs/laravel-y-m-d.log. We can't support if you don't tell us about the error.

  • proprangers replied

    OK. Let me check and share the snapshot.

    Thanks