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  Public Ticket #2752537
My Website Dispered
Closed

Comments

  • Muditjakhar started the conversation

    hii, Sorry For Disturbing You Guys again but I really don't know How & Where my Running Website maintaino.in Got Dispered. I am Just getting a Kind of a Blank screen Please help me Last time Please. I will be very thankful.

  •  2,477
    Support replied

    I see an error on your site:

    SQLSTATE[HY000] [1045] Access denied for user 'maintain_maintainowebsite'@'localhost' (using password: YES)

    I think you have changed your database password. You need to check it again or reset your database password.

  • Muditjakhar replied

    Thanks for Your reply. I have Corrected that Password change but after that my domain shows just a Blank Page Nothing else

  •  2,477
    Support replied

    I think it is the memory limit issue. You need to increase the PHP memory limit on your hosting.

    7517449959.png

    Check the documentation here: https://docs.botble.com/martfury/1.x



  • Muditjakhar replied

    Hii I changed the Memory limit But After that, all my Products Images got removed also When I try to add Again I am getting this error Please help

  •  2,477
    Support replied

    Hi,

    Just change the memory limit so it should not have a problem with product images.

    Check on your hosting to make sure folder /public/storage is still there and all your images are uploaded to /public/storage.

    You need to do this step to update your current database schema.

    • Go to Admin -> Plugins: deactivate plugin Ecommerce and Payment then activate it again.
  • Muditjakhar replied

    Hii Got my Site live again but How do I remove 

    Recommended Items Section & Child Catagory not Showing up on category page 

    please reply 

  •  2,477
    Support replied

    Hi,

    We just display 2 levels of category. It's not enough space to display more level.

    We don't have options to hide the "Recommended items" section for now.

    You can remove it from code in platform/themes/martfury/views/ecommerce/products.blade.php 

    3235475113.png

  • Muditjakhar replied

    Thanks for Helping in Removing Recommended items but please Let me Know How to Remove this Product Category in Left hand side 


    please Let me Know How to remove these also

  •  2,477
    Support replied

    Hi,

    You can remove it in platform/themes/martfury/views/ecommerce/includes/filters.blade.php

    8745429032.png