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  Public Ticket #2641479
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  • proprangers started the conversation

    Hi,

    I have been trying to launch a commercial site with your theme but found that's its not easy to launch a full fledged site with this. And every update is a big issue to update. I don't think anybody can launch a commercial site with this script due to so many issues.

    I have dropped the idea of continuing the site and so the theme is of no use to me. I request you to transfer my purchased license to any of your laravel themes ( CMS or news ) so that at least my investment is not wasted. I hope you will understand and will do the needful.

    I have paid for a script which cannot be used commercially. Just to save my investment I am asking you to transfer the license to any of your other script like a sms or news site. If you don't care about the satisfaction of your clients then its a bad business idea. 

    Anyway I request you again to do so.  Thanks.

  •  2,476
    Support replied

    Hi,

    It's a Laravel script so that is the best way to upgrade to a new version.

    Products are managed by Envato so we can't transfer your license code.

    License code is the purchase code from Envato.

    If you need other products, you have to purchase them on Codecanyon, we won't share them free for you.

  • proprangers replied

    How it can be free when license is transferred ? Its understood  that the license for this real estate script will be deleted so I will never be able to upgrade ? I think it can be done but if you guys are not bothered for your customers then its your outlook.

  •  2,476
    Support replied

    Hi,

    As I said, license code is based on Codecanyon purchase code, we can't transfer your purchased item, please contact Envato support if you need help.